Last Updated:  October 6, 2025

Rite Home Health Care Services uses SMS (text messaging) to communicate efficiently with individuals, including clients and visitors. By providing your phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. The following terms explain how we manage SMS communication and your rights related to receiving text messages.

  1. Consent to Receive SMS Messages

    By providing your phone number and consenting to receive text messages from Rite Home Health Care Services, you authorize us to send SMS messages to the phone number you provided. This consent applies to communications related to:

    • Appointment reminders and confirmations
    • Scheduling and service updates
    • Care coordination
    • Responses to general inquiries
    • Special promotions or limited-time offers
    • Other important notifications

    No mobile opt-in, SMS consent, or phone numbers will be shared or sold to any third party or affiliate for marketing purposes. SMS is used strictly for communication related to services or direct inquiries.

  2. How to Opt In (Opt-In Language)

    When you provide your phone number, you may see a statement such as:

    “By providing your mobile number and checking this box, you consent to receive SMS messages from Rite Home Health Care Services regarding your appointments, services, and promotions. Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply.”

    You may also verbally confirm your consent with our staff or sign up through an online or paper form.

  3. Types of SMS You May Receive

    If you have consented to receive text messages, you may receive messages related to the following:

    • Appointment Reminder: “Reminder: Your appointment with Rite Home Health Care Services is scheduled for [date/time]. Reply YES to confirm or call 704-266-4486 to reschedule.”
    • Service Update: “Your service request #[12345] has been completed. Thank you for choosing Rite Home Health Care Services.”
    • Promotion: “Exclusive offer: Save 20% this week at Rite Home Health Care Services! Show this text to redeem.”
    • General Communication: “Thank you for contacting Rite Home Health Care Services. A representative will reach out shortly.”

  4. Message Frequency and Fees

    • The number of messages you receive will depend on your interactions with us and may vary from 1–4 messages per week (or more during active services, promotions, or appointment periods).
    • Standard text messaging and data rates may apply based on your mobile carrier plan. Rite Home Health Care Services is not responsible for any charges billed to you by your mobile provider.

  5. How to Opt Out

    You can stop receiving text messages from us at any time:

    • Replying STOP to any message (this will unsubscribe you from all future messages).
    • Contact us directly at 704-266-4486 and request removal from our SMS list
    • Decline or leave the SMS consent box unchecked on any forms

    After opting out, you may receive a confirmation message stating that you have been unsubscribed.

  6. Need Help with SMS?

    Reply “HELP” to any of our messages for assistance. You will receive a message with further contact information:

    “For assistance, please contact Rite Home Health Care Services at 704-266-4486 or info@ritehhcsvs.com. Standard message and data rates may apply.”

  7. Privacy and Data Use

    Your privacy is important to us. All information collected for SMS communications is subject to our Privacy Notice, which can be viewed at https://www.ritehhcsvs.com/privacy-notice.

  8. Additional Options:

    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.